Billing Questions
I was billed without my consent. What can I do?
Please contact us and we will review your case and help you.
What is a CVV2 code and where is it located?
CVV is a number that is usually located on the backside of your credit card. More info...
Can I E-mail my credit card number to your company?
Please do not E-mail your full credit card number to us. This is an unsecured process.
You should only send credit card information through a secure on-line form. Please look for the secure lock at the bottom of your browser.
A Vendo customer support agent will only request the first 6 and last 4 digits of your credit card number.
My bank statement shows more than one transaction being charged for the same period of time. Why?
Our company is processing access rights for many sites. It is possible that you have actually used our service on two different occasions.
Check your access rights, or contact us if you need additional assistance.